Innovation for innovation’s sake

Not being able to innovate is like having a Formula One team that has an amazing car and amazing people but with no idea on how to suck that extra ounce on performance! Innovation has become the new buzz word on the block, and if you are not saying it, and living and breathing it, […] Read more...

Customer is King?

I don’t think there is any argument that keeping a customer happy and providing the best possible service will provide for a fruitful and long-term relationship. It goes without saying that it’s generally easier to sustain existing relationships and keep customers happy that to attract new customers. However, the perception of ‘Customer is King’ is […] Read more...